Refund And Cancellation

At Mahima Ghee,  we take pride in delivering the highest quality Buffalo Ghee and Cow Ghee to our customers. We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our refund and return policy below.

Returns:
Due to the perishable nature of our products, we accept returns under the following conditions:
1.The product must be unopened and in its original packaging.
2. Returns must be initiated within 7 days of receiving your order.
3.We do not accept returns for products that have been opened or used for health and safety reasons.

Refunds:
Once your return is received and inspected, we will notify you of the approval or rejection of your refund:

1.If your return is approved, we will process your refund and a credit will automatically be applied to your original method of payment within 5-10 business days.
2.If the return is due to a defective or damaged product, we will issue a full refund, including any shipping costs.
Please note:
3.Shipping costs for returns are the responsibility of the customer, unless the return is due to a product defect or an error on our part.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange a product for the same item, please contact us at [insert contact details] with details and proof of the damage.

Non-Returnable Items
Items Opened or used Buffalo Ghee or Cow Ghee products cannot be returned. Any product that is not in its original condition, is damaged, or missing parts for reasons not due to our error will not be eligible for a refund or exchange. Cancellations If you need to cancel an order, please contact us as soon as possible. Orders can only be canceled before they are shipped. Once an order is shipped, it cannot be canceled, and the standard return policy will apply.

Shopping cart
Start typing to see products you are looking for.

Sign in

No account yet?